Effective Date: 22/6/2022

At Cylia Argan Beauty, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

1. Returns

We accept returns under the following conditions:

• The request is made within [X] days of receiving your order.
• The item is unused, unopened, and in its original packaging.
• Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items:

• Opened or used skincare products due to hygiene reasons.
• Sale or clearance items (unless defective).

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within [X] days to your original payment method.
• Shipping fees are non-refundable unless the return is due to an error on our part.

3. Exchanges

If you receive a damaged or defective product, please contact us within [X] days with photos of the item, and we will arrange a replacement or refund.

4. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our mistake (wrong or defective item).
• We recommend using a trackable shipping service for returns.

5. How to Initiate a Return

To request a return, please contact our customer service:

📧 Email: info@cyliaarganbeauty.com
📞 Phone: +14038905454

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We will provide instructions on how to return your product.

6. Changes to This Policy

We reserve the right to update our refund and return policy at any time. Changes will be posted on this page.

By purchasing from Cylia Argan Beauty, you agree to this policy.